Mitel design, performance and support
We’re leading Mitel Platinum Solutions Partner, offering an innovative approach to the provision of solutions and services within the telecommunications sector.
UNIFYING THE WORLD OF CLOUD, COMMUNICATIONS AND IT
Mitel Solution Design
We develop detailed designs for Mitel Voice Platforms and associated applications to provide mobility, collaboration, contact center solution, and messaging. Our technical consultants can work with your team to define timelines, resource effort, and work plans to support the recommended solution.
Mitel System Support
We offer a comprehensive Mitel System Support Service which can be tailored to meet the exact requirements of your business. Our proactive service model mitigates issues before they arise and underpins the reliable performance of your business critical systems allowing you to focus on your strategy and business growth.
Mitel System Audit
The audits we do are detailed and confidential documents that offer a great insight into the operational wellbeing of your Mitel platform and associated applications. Our audits are carried out by our senior technical staff and highlight the potential for better technology use, performance, cost savings and best practice configuration.
Book a free communications review from Mitel's Top Services Partner
Proactive Support
eSIMs, or Embedded SIMs, are already fitted into a phone, and just need activating with the device. They’re capable of using multiple SIM profiles, making them ideal for businesses who need local data plans while travelling, separate data plans, or different numbers for personal and business calls.
We can set you up with these SIMs, getting your team running on the O2 network and giving your business the flexibility it needs.
Why partner with us?
We are the Mitel Experts
We are highly experienced Mitel solutions experts, transforming business’ communications. Our technical team holds Mitel accreditations at a Platinum level for Voice, UC & Contact Centre Technology.
We are Proactive
We don’t just fix things, we focus on preventing problems from happening in the first place. Our proactive service model mitigates issues before they arise and underpins the reliable performance of your business-critical systems.
We are Problem Solvers
We pride ourselves on thinking outside the box when it comes to turning your legacy systems into a real business asset. We make suggestions for improvements and provide solutions to enhance and extend the life of your current systems.
We are Innovators
We are pioneers and leaders in Mitel Remote Monitoring, Analytics and Service Management. Our staff are fully trained in Mitel Communications systems to provide you with a proactive and knowledgeable account management.
We Educate
We pride ourselves on our expertise and knowledge and ability to educate our clients on how your communication tools should help to make you money, not cost money. With us, you get honest advice about products without the hard sell.
We are Passionate
We love what we do! Our success stems from our passion for technical and service excellence, and the determination we share in making a difference to the clients we work with.
Some Facts About Our Service
From Development to the Delivery of Performance, We Don’t Compromise at Any Level
98
98% of faults are resolved in less than 3 hours
96
96% of service requests receive engineering support in less than 15 minutes
99.4
99.4% of our customers are delighted with our service (CSAT for January 2021 - December 2021)
Case Study
Lamb Brooks Solicitors was in an IT hole. Their system was poorly configured and ageing, while the company providing IT support wasn’t pulling its weight. It was time to call in CloudClevr.
We moved Lamb Brooks onto the latest solutions, including Microsoft Office 365, enabling users to take advantage of voice and instant messaging. We built a team of four engineers to provide dedicated IT support, including a full-time on-site support engineer.
Today, Lamb Brooks benefits from a robust and secure IT infrastructure – and the business is flourishing. What’s more, CloudClevr delivered the integration project on time and on budget, with zero downtime for end users.
All in all, a great success.
