CloudClevr Achieves Zoom Gold Partner Status – Powered by Trust and Transformation
Just months after going live with our Zoom offering, CloudClevr has officially been awarded Zoom Gold Partner status!
This marks a major milestone powered by strategic delivery, customer trust, and the successful rollout of a 4,000-user transformation for the London School of Hygiene & Tropical Medicine (LSHTM).
Zoom Gold Partner status isn’t just about sales volume – it’s about solution design, service quality, and delivery at scale.
For CloudClevr, it marks a pivotal moment in our journey as a modern MSP, proving our ability to lead large, complex transformations in partnership with some of the most respected institutions in the UK. It’s recognition of how quickly we’ve built momentum, delivered wins, and proven our expertise in Zoom UCaaS and CCaaS solutions.
It marks a major step forward in our strategic alliance with Zoom, and it’s a signal that our partnership is delivering real results, most importantly, for our customers.
A real-world win: London School of Hygiene & Tropical Medicine
When LSHTM decided to modernise its communications, the goal wasn’t a rip-and-replace. It was a future-ready, low-risk, phased plan that brought together the best of both worlds: Zoom for cloud agility and hybrid working, and utilising their existing Mitel setup for specialist on-premise environments like its high-security labs and 24/7 operational and analysis teams. Downtime and disruption wasn’t an option with a constant live environment.
What they needed was flexibility, simplicity, and a partner who already understood their estate. That’s why CloudClevr, and our Zoom capability and offering, was determined to be the suitable solution.
We worked with LSHTM to design a hybrid model that overlays Zoom Phone on top of their existing Mitel environment. The goal was to achieve:
- Minimised disruption
- Global, secure access to comms
- Less operational overhead; and
- Empowered users with easy training and adoption.
The project was agreed with a phased, low-disruption rollout planned – including simplification of delivery, proof-of-concept testing, and built-in business continuity, security and resilience.
“CloudClevr didn’t push a standard package or just sell us what everyone else was offering. They listened and understood our unique requirements, they adapted, and they delivered a plan that actually fits us. That’s exactly what we needed,” said Jaspal Dhalley, Network Manager for IT Services, at LSHTM.
This is what our Zoom partnership is designed to deliver – outcomes, not just modernised infrastructure. It’s also a perfect example of how we enable customers to move at a pace that works for them.
When asked what three words he would use to describe the LSHTM relationship with CloudClevr, Jas said, “Straightforward. Approachable. Consultative. You’ve simplified the approach and delivery, communication is honest, easy and non-formal, and you really understood our needs and put that into the plan.”
A partnership with purpose
We first announced the CloudClevr strategic partnership with Zoom with a clear plan. We didn’t want to just resell licenses, we wanted to create a tailored, value-led offering focused on what SMBs, SMEs and mid-market customers actually need: simplicity, flexibility, and clarity in the Unified Communications and Contact Centre space.
Two months ago, we launched that proposition into the market, and the response has been immediate.
While Zoom’s technology is world-class, we know that how it’s delivered makes all the difference. Our strength lies in helping customers get the most out of the platform, with smart integrations, future-ready planning, and continuous support.
Whether you’re in healthcare, financial or professional services, education, retail, hospitality, or public sector, CloudClevr brings the experience and flexibility to shape Zoom around you, not the other way around.
That’s why we’ve gone from launch to Gold Partner status so quickly. We’re solving real problems with secure, flexible, scalable solutions that keep you in control and maintain an excellent employee experience without breaking the budget.
Mitel’s back — and so is choice
With Mitel now officially out of Chapter 11 and back on solid ground, the story gets even more interesting.
We’re one of the few strategic partners that offers both Zoom and Mitel — enabling a phased migration path for customers that aren’t ready to jump straight into cloud.
That means we can help:
- Protect existing Mitel investments
- Roll out Zoom where it makes sense; and
- Unify comms without blowing up the IT roadmap or budget.
It’s flexibility done right — and it’s why we’re seeing demand rise fast.
So, what does Zoom Gold Partner status mean for our customers?
Gold status unlocks a whole new layer of value for customers choosing Zoom through CloudClevr:
- Better pricing thanks to exclusive partner discounts and margin control
- Access to exclusive offers, bundles, and time-limited incentives
- Faster escalation paths and enhanced support direct from Zoom
- Confidence that you’re working with a Zoom partner who knows the product inside out — and knows how to deliver.
Because we’ve designed our offering around the needs of growing businesses, customers don’t get boxed into one-size-fits-all packages. They get flexible, future-ready communications with clear commercial terms—no fluff, no faff.
If you’re still navigating your UCaaS or CCaaS roadmap, now’s the time to talk. As a Zoom Gold Partner, we’ve got the tools, the people, and the momentum to help you move forward — fast.
