Customer Story
Unity Doors
How Unity Doors raised the bar on cybersecurity
Background
As one of the UK’s leading door manufacturers, Unity Doors has been serving a wide range of customers for over 20 years, including housing associations, home builders, trade and homeowners, with an extensive range of composite and fire doorsets.
As the business continued to grow, so did the importance of protecting its systems, maintaining compliance and ensuring technology could support the organisation without adding complexity.
The challenge
“Rather than spending the money on cyber insurance alone, we decided to invest in strengthening our security. It wasn’t just about having a policy in place. For us, it was about building a safer environment for the business.”, says Oliver Townsend, Director at Unity Doors
As a manufacturer, Unity Doors knew it wasn’t immune to cyber threats. A successful attack could disrupt production, impact customers and damage the business, even if manufacturing wasn’t traditionally viewed as a high-risk sector.Building a proactive security strategy
Working with Unity Doors, CloudClevr introduced a layered cybersecurity approach designed to provide greater visibility, stronger protection and ongoing assurance.
This included:
- Advanced threat protection with Barracuda and Huntress
- Continuous 24/7 monitoring
- Regular phishing simulation campaigns
- Monthly cybersecurity review meetings
- Ongoing user awareness and training
- Support to achieve Cyber Essentials certification
Rather than reacting to incidents after they occurred, the business now benefits from continuous monitoring, actionable reporting and regular strategic reviews.
“Cybersecurity isn’t something we just set up and forget. Every month we review our security posture, understand what’s happening and make sure we’re continually improving. That gives us real confidence.”
Achieving Cyber Essentials first time
Following the implementation of its enhanced security measures, Unity Doors successfully achieved Cyber Essentials certification and has since renewed it for a second consecutive year. For the business, certification delivers more than compliance.
Many customers and contractors now expect suppliers to demonstrate recognised cybersecurity standards as part of procurement and supply chain assurance.
“Cyber Essentials has become another badge of quality. Our customers increasingly ask whether we’re certified, and now it’s an easy conversation because we can confidently say yes.”
Simplifying IT with one trusted partner
Cybersecurity wasn’t the only area that evolved.
Over the past four years, Unity Doors has gradually consolidated its managed IT services, cybersecurity, connectivity, mobile estate and communications with CloudClevr.
Most recently, the business migrated its telephony to Zoom Phone, providing employees with a modern communications platform that supports both office and remote work.
The migration was completed with minimal disruption and has made day-to-day administration significantly easier.
Alongside faster leased-line connectivity and fully managed services, the organisation now benefits from a simpler technology estate, managed by a single partner.
“Everything has gradually come together under CloudClevr. It means we know exactly who to call, and we’ve got one trusted partner managing the whole environment.”
Growing together
Having worked with CloudClevr through business acquisitions and service expansion, Unity Doors says service quality has remained consistently high throughout.
In fact, the business believes it now benefits from an even broader range of technical expertise while maintaining the responsive, personal service it values.
“As CloudClevr has grown, we’ve actually gained access to more specialist knowledge and a bigger team, without losing the level of service we’ve always received. From our perspective, it’s been a really positive journey.”