Microsoft Outage: Here's what you need to know
Microsoft is currently experiencing a worldwide outage affecting Outlook, Teams and other Microsoft 365 services. This is not specific to your organisation, and Microsoft has confirmed it is not a cyber attack.
Microsoft is working to restore services, and some users are already seeing improvements. Here’s a quick update.
What's going on?
Microsoft is having a problem with its systems that’s affecting businesses all over the world. Microsoft has confirmed it’s not a cyber attack. Their engineers have worked on it overnight. Some things are starting to come back, but it’s still patchy, and they haven’t said yet when everything will be fully fixed.
What else might you notice?
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Emails slow to send or arrive, or Outlook not loading
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Teams messages or calls dropping in and out
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Trouble opening files in SharePoint or OneDrive
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Copilot not responding
What should you do?
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Keep working where you can. Things may come and go throughout the day.
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If something urgent can't wait, pick up the phone.
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No need to restart over and over, reset your password or reinstall anything. It won't help, as the problem is on Microsoft's side.
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Please don't use personal email, WhatsApp or free AI tools to share work or client information. If you're stuck, speak to your account manager and we'll help.
We'll post another update if anything changes.
